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Conflict Resolution

All families fight.
 
For families in business together there are additional challenges far beyond those of most families: more proximity; less ability to “disconnect” when tensions are high, financial interdependence; and, an intermixing of childhood roles with adult responsibilities. Friction between loved ones and business interests is what makes family businesses unique. Effective family businesses manage both family and working relationships productively, and most need assistance to accomplish this smoothly.
 
The consequences of family business conflict are twofold. In the business context, unmanaged or unresolved conflict can create havoc in the work environment, waste resources and prevent the realization of goals. In the family context, unmanaged or unresolved conflict can cause strife, tension, and competition for power -- leading ultimately to fractured relationships, resentment and distrust.

For example, conflict needs to be addressed if ...
  • Reoccurring arguments never seem to be resolved.
  • The “family” part of the work is harder than the work itself.
  • Family relationships have deteriorated outside of work.
  • Triangulation and alliances have occurred.
  • The conflicts are raising questions about the succession plan or family members staying in the business.
 The Jensen Consulting team includes Michelle Clark, Ph.D., a licensed psychologist who brings an exceptional level of perceptiveness regarding family patterns to her business consulting and she doesn’t shy away from assisting family businesses with the part of family business consulting most consultants avoid: family conflict and family boundaries.
 
Through our Family Business Conflict Resolution services, we work with you to provide solutions that prevent conflict, as well as intervene when conflict does occur. We will  ... 
  • Assist you to establish clear expectations regarding pay, time-off, job descriptions and performance evaluation.
  • Facilitate strategic planning that assures agreement about business goals and strategies.
  • Conduct communication training for effective negotiation and disagreement.
  • Negotiate mutual agreements regarding appropriate work/family boundaries.
  • Assist with succession planning.
  • Facilitate family business meetings that address issues in a timely and productive manner.
 
 
 


 

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